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Welcome

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Welcome » FAQ


Most frequently posed

How does your company function?
The conditions of tax on the cigarettes are favorable in Spain (HAVE), where the company is based, you thus avoid into force paying the more expensive taxes in your country. Our products are already taxed in their country of origin, and in the majority of the countries, you are authorized to import to 200 cigarettes (1 cartridge) at the same time without having to pay taxes. You can thus save money on the purchase of your cigarettes by ordering them at tabacmoinscher via Internet.

Are the cigarettes the same ones as at the tobacconist's shop?
All the products offered by tabacmoinscher are higher possible quality. They are the same marks as those which you buy in your tobacconist's shop. You will realize there as of your first cigarette.

Which quantity can I order?
You can order to four cartridges at the same time. Those will be packed separately and will separately be sent in order to respect the legislation. It is thus possible that you do not receive all your parcels the same day. All the orders are treated in the three working days. The time of sending varies between 5 and 21 working days according to the distance and local services' of station.

Do I have a guarantee?
We wish that you be satisfied with all that you order. Inspect your order as of its arrival. If you did not receive the good mark of cigarette and/or tobacco in conformity with your order, we will send a number of return to you. You can then return unutilised and nonopen packing in the 15 days. We will exchange the product then. In the event of loss or of damage, tabacmoinscher will not give an authorization of exchange or of note of credit only after an investigation supplements was carried out. This investigation will take at least 30 days. This regulation is only of viquor if your order can be delivered in a precise and correct way (see conditions).

To pay in is line sure?
The payments that you address to us on line will be treated by a waiter made safe by a line SSL/SET. What guarantees a sure payment and in any discretion.
 
Expenses of livraion offered?
Yes, if you order minimum two cartridges or for an order of 42,00€ your expenses of delivery will be offered.

Can I pay differently than on line?
Not, just a payment by credit card.

 



Trademark Information:
Marlboro, the Marlboro logo, Chesterfield, L&M, Benson&Hedges and combinations thereof are trademarks of Philip Morris Incorporated (PM the USA)
in the United States, and Philip Morris Products S.A. (PMPSA) outside of the United States.



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